This book's first purpose is to help us find peace in ourselves dur- ing the unusual distress caused by disputes. If we could, we'd all avoid serious conflicts, because they so often cause us untold mis- ery, both emotionally and financially. Even if a dispute doesn't in- volve a lot of money, the passions it produces are often sky-high. Emotion is the common denominator and the driving force behind disputes. Emotion is the thin ice over which the resolution of all dis- putes must skate.- Ushbu kitobning birinchi maqsadi nizolar tufayli yuzaga kelgan g'ayrioddiy qayg'u paytida o'zimizda tinchlik topishga yordam berishdir. Iloji bo'lsa, barchamiz jiddiy mojarolardan qochgan bo'lardik, chunki ular ko'pincha bizni hissiy va moliyaviy jihatdan cheksiz baxtsizliklarga olib keladi. Agar janjal ko'p pul bilan bog'liq bo'lmasa ham, u keltirib chiqaradigan ehtiroslar ko'pincha osmonga etadi. Tuyg'u umumiy xususiyat va nizolarning harakatlantiruvchi kuchidir.